fujitsu m4099d manual

If the scanner is used near an air conditioner, copying machine, or TV set, the scanner may operate incorrectly. Three labels Label A (An example) Connect the cables as follows: Turning the main line switch off Press “O” side of the main line switch to turn the power off. Main line switch Connecting the power cable Connect the power cable to the power inlet of the device and a power outlet. Connect the other ends to the host computer.Turning the Power On Basic Operation of the Operator Panel. Press “I” side of the main line switch located at the back of the scanner. Press the power switch of the operator panel. The power goes on and the green POWER lamp at the operator panel lights. Displaying detailed information if an error occurred If an error occurs, the CHECK LED blinks and the error message is displayed on the LCD. When the consumable counter reaches the prescribed value, the LCD indicates an alarm that the consum- able may be expired. For example, the following message appears:. The LCD indicates the numbers as follows: Scanning AAAAAAAA MMMM Value Meaning AAAAAAAA Abrasion counter. To quit these modes, turn the power off.POWER ON Ready (normal mode) CANCEL Error MENU occurred Error message Mode select screen (Setup and Browse) ENTER Setup mode POWER ON with MENU ON F1, F2, F3 Shortcut to. Document Size Document Quality. Preliminary document feed test may be necessary to avoid the unexpected errors.Installation Specifications External Dimensions Consumables Options. Item Width Dimensions (mm) Depth Height Weight (kg) Voltage Input power Phases Frequency Power consumption Device status Ambient Temperature condition Humidity Specification 590 (23.2 in) 690 (27.2 in) 540 (21.3 in) without optional endorser. Be sure to keep some consumables in stock. Customer is responsible to change these items periodically. The consumable counter can be used to check the number of scanned documents. (See page 3-4.

• fujitsu m4099d manual, fujitsu m4099d manual pdf, fujitsu m4099d manual download, fujitsu m4099d manuals, fujitsu m4099d manual free.

The contents of this manual may be revised without prior notice. Printed in Japan. No part of this manual may be reproduced in any form without permission. California 95134-2009, U.S.A. Phone: (1-408) 432-6333 Fax: (1-408) 894-1709 HOME PAGE: FUJITSU CANADA, INC. This scanner can be equipped with an optional endorser; however, Illustrations in this manual do not include the endorser except those in Chapter 5. For details of the endorser, refer to its Operator Guide. NOTE NOTE indicates remarks, tips, and other useful supplementary information. The following symbols are used in this manual. This chapter describes the components of the scanner, part names, and operator panel arrangement and their function. Checking the Components Units and Assemblies Operator Panel Buzzer. Confirm that all the components shown in the following figure have been received. Mount the stop lever on the stacker of the scanner. If any component is missing, please contact your sales agent. This section also provides names of each part and describes their functions. Units. Helps guide documents into stacker. Used to keep documents in the stacker. For use with long documents. Controls supply of line power to the scanner. Power cable connection. Video and RS-232C Two SCSIs. The panel consists of an LCD (24 character x 2 line), LEDs, and buttons. Arrangement Operator panel 24 characters x 2 lines POWER DATA. Sets the scanner in setup or browse mode. It is also used to set test mode. (See Chapter 6) MENU Setup mode is used for customizing the scanner. Browse mode is used for glancing conditions of the scanner. There are two types of errors: temporary errors and equipment errors. Temporary errors: Hopper empty Equipment errors: Optical error: Front Fuse alarm: Front lamp Wait for a moment. The buzzer function can be set on or off by following the procedure “Buzzer” in Chapter 6 SETUP, BROWSE, AND TEST MODES. Precautions Inspection Cable Connection.

NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface.Set the height which you frequently use. LCD display Options Hopper Height 250 sheets, 500 sheets, 1000 sheets 6-16 Reading parameter Transfer. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first appears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Hopper Height” appears in the lower line of the menu screen. After this setting, the hopper is set at the new height whenever power is turned on. Paper separation level This function sets the power of the brake roller for stabilizing paper separation in picking documents. LCD display Options Paper Separation Level. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Paper Separation Level” appears in the lower line of the menu screen. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Drop-out Color” appears in the lower line of the menu screen. When the desired option appears, press to save the change. Press two times. CANCEL The LCD returns to the Ready screen.NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Consumable Counter” appears in the lower line of the menu screen. Press The displayed value changes (1 to 256). (Value can be changed in ten thousands of sheets.) Pressing and holding down speeds up the change. When the desired value appears, press to save the change.

) Name Specification Endorser CA04315-D201 Contact your Fujitsu sales agent for more information.Setup, Browse, and Test Modes Activating the Setup or Browse Mode Contents of the Setup or Browse Mode Activating the Test Mode. See “ Activating the Test Mode” later in this chapter.The setup mode can be classified into 26 types. Paper length check Enables or disables the function which detects a paper length error. RS232C baud rate Selects the transfer rate (2400, 4800, 9600, or 19200) for the RS-232C interface. SCSI ID Sets the SCSI ID of this scanner. Product ID Sets the product ID of this scanner. Pre-pick Enables or disables pre-picking. It is valid when the scanner operates in normal mode through the video or TP (third party) interface. It is also valid in the offline feed test in test mode. You cannot change settings if they are set by the host computer. Press again. ENTER The option list screen indicates the current options with S blinking (blinking indicates “selected”). Press three times. The current resolution 200 blinks. Press ENTER RESOLUTION screen appears with 200 blinking (blinking indicates “changeable”). NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. 6-10 Paper Length Check 10 mm. Press ENTER The option select screen appears with the current option OFF blinking (blinking indicates “changeable”). Press The displayed option changes (ON blinks). Press to save the change.NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first appears when your scanner is not controlled through the video or TP interface.NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface.

Usually, you need not change this setting. NOTE You cannot use this function when the setup mode is brought by pressing status. Press ENTER The option select screen appears with the current setting M4099D blinking (blinking indicates “changeable”). Press The displayed option changes (M3099G blinks). Press to save the change. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Pre-pick” ap- pears in the lower line of the menu screen. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Pick start time”. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Manual Feed Timeout” appears in the lower line of the menu screen. The value changes in seconds. When the desired value appears, press to save the change. Press two times. CANCEL The LCD returns to the Ready screen. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Paper Pick retry”. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Paper Feed retry”. Press The displayed option changes (1, 2, 3, 4, 5, 6, When the desired value appears, press to save the change. Press two times. This function is valid even in the setup mode lock state (refer to the next function). However, the, and The following is an example of operation when you allocate START and EJECT keys to the buttons respectively.

NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Buzzer” appears in the lower line of the menu screen. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Buzzer Volume” appears in the lower line of the menu screen. Press ENTER The option select screen appears with the current setting changeable). Press The displayed option changes ( When the desired option appears, press to save the change.NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first appears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Picking Speed” appears in the lower line of the menu screen. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Interface” ap- pears in the lower line of the menu screen. Press ENTER The option select screen appears with the current setting 9600 blinking (blinking indicates “change- able”). Press The displayed option changes (19200, 2400, 4800 ). When the desired option appears, press to save the change. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “RS232C Baud Rate” appears in the lower line of the menu screen. NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first appears when your scanner is not controlled through the video or TP interface. Press repeatedly until “SCSI ID” appears in the lower line of the menu screen. Product ID This function sets the product ID of the scanner.

1991:Der arbeisplatzbe- zogene Schalldruckpegel betragt 70dB(A)oder weniger gema? ISO 7779. The contents of this manual may be revised without prior notice. Printed in Japan. No part of this manual may be reproduced in any form without permission. Taipei, Taiwan, R.O.C. Phone: (886-2) 2545-7700 Fax: (886-2) 2717-4644 FUJITSU SYSTEMS BUSINESS (MALAYSIA) BHD.FUJITSU further assumes no liability arising from the application or use of any product or system described herein; nor any liability for incidental or consequential damages arising from the use of this manual. FUJITSU disclaims all warranties regarding the information contained herein, whether expressed, implied, or statutory. FUJITSU reserves the right to make changes to any products herein, to improve reliability, function, or design, without further notice and without obligation. This manual contains basic instructions for scanner operation, cleaning parts replacement, adjustment and troubleshooting. Refer to Operator’s Guide for the basic information about the M4099D. The M4099D is very fast and highly functional image scanner developed for volume filing, using charge-coupled device (CCD) image sensors. This scanner features duplex scanning and high quality image, processing with an automatic document feeder (ADF). CAUTION CAUTION indicates that damage to the scanner may result if you do not follow a procedure correctly. The following symbols are used in this manual. Used for general WARNING and CAUTION. Indicates that care must be taken to avoid injury to hands or fingers. Then hold tightly and straighten them. The center of documents swells and air is introduced between the documents. Line mark Lock le ver Hopper guide Extension Adjust the hopper guides to the document width. And load documents face-up. Load the document for reading. Stack er Le ver Hopper guide Hopper table Extension 15 to 20 mm Fan the sheets before setting the document on the hopper table.

Stopper adjustment: Stopper Document about 20 mm Stop lev er Stack er table Check stopper Stack er Scanned documents are stacked in the stacker for removal. Stack er guide Stac ker guide The hopper table moves up to the feed position. Inser ting Documents Manually Hopper table Document (f ace-up) Hopper guide Guide plate If the scanner is in Manual Mode, set the documents as follows: NOTE For information on setting Manual feed timeout, see the Operating Instructions in the Operator’s Guide. Insert the documents until the leading edge touches the guide plate of the hopper table. Adjust the guides to the document width. Place documents face-up at the center of the hopper table. CAUTION Be careful not to catch your fingers or something in the mechanism, when the hopper table moves up. Lift the upper transport unit to release the lock. Lev e r NOTE Press the upper transport unit with both hands to secure the lock. Upper transpor t unit WARNING Before lowering down the unit, make sure that the area between the main machine and the upper transport unit is clear of all objects and fingers. ACHTUNG Bevor Sie die obere Einheit absenken, uberzeugen Sie sich, da.Cleaning T ools and Roller P osition Roller s T ranspor t P ath, Discharge Brush, and Glass Surface Sensors Fr ont-Side Lamp Bac k-side Lamp CLEANING 2 CHAPTER Press ( O ) twice; TEST blinks. Press ENTER three times; The OFFLINE FEED TEST screen appears with START blinking. Hopper guide (left) F ront Cleaning sheet Cleaning sheet Protective paper Remove the protective paper from the cleaning sheet. Place the same cleaning sheet on the hopper table with the adhesive side up by aligning with the hopper guide (right). Then press ENTER; the cleaning sheet is fed. When “Hopper empty” is displayed, press CANCEL. Remove the protective paper from a new cleaning sheet and place it with the adhesive side face down. Then repeat steps through. After cleaning is complete, turn the power off.

Press ENTER The function key select screen appears with F1 blinking (blinking indicates “selectable”). Press ENTER The F1 selection screen appears with the current setting Undefined blinking (blinking indicates “changeable”). NOTE The “Settings” screen does not appear and the “Paper Length Check” screen first ap- pears when your scanner is not controlled through the video or TP interface. Press repeatedly until “Setup Mode Lock” appears in the lower line of the menu screen. Press The displayed option changes (ON blinks). Press to save the change.Press twice. “TEST” blinks (blinking indicates “selectable).Device life Displays the accumulative number of sheets fed and the accumulative number of hours for lamps lit since the scanner has been installed, to estimate the life of the device. Sensor auto adjustment Automatically adjusts sensors. During feeding, the upper line indicates “Feeding!!” and the lower line indicates the number of sheets fed. When an option is not installed, OFF is displayed under the option. These values are helpful for estimating the life of devices. LCD display. Automatic separation allows the scanner to switch between line mode and half tone mode in one pass. Automatic start mode ( manual start mode) In this mode the reading operation is activated only by START command. Dots per inch. Drop-out color A color which is used to the document but does not appear in the read image. Duplex reading mode Both sides of the document are read in this mode. In this mode these settings can be performed in advance by corresponding each setting to a pattern number. Operator panel A panel containing the scanner indicators and buttons. The operator panel is used to control scanner operations such as loading document, selecting features, and changing setup options. Outline extraction The boundary between black and white areas is traced and the outline extracted for closed areas. This warning also appears when a double fed is detected.

Photograph mode (White level follower OFF) Selecting photograph mode makes brightness and contrast settings effective but prevents the threshold from being set. This is often necessary in networking environments, where the scanner may be shared. Setup mode In this mode, users can set a variety of functions in offline status for customizing the scanner for user requirements. SF1 sensor The document detection sensor. A resistor that includes terminal circuits needs to be placed at both ends of a cable when devices are daisy-chained. Test mode The mode in which users can test the scanner in offline status. GL-7. The copy of “Declaration of Cnformity” is attached below. Procedures for Troubleshooting partially corrected. Typos corrected. Revised contents Date published Edition This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This digital apparatus does not exceed the Class A limit for radio noise emissions from digital apparatus set out in the Radio interference Regulations of the Canadian Department of Communications. Le pesent appareil numerique n’ement pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la classe A prescridtes dans le Reglesment sur le brouillage radioelectrique dicte par le ministere des Communi- cations du Canada. Maschinenlarmlnformationsverordnung 3. GSGV, 18.01.

Cleaning sheet F ront Hopper guide (right) Apply isopropyl alcohol or cleaner F1 to cloth. Allow to dry. Open the upper transport unit. Allow to dry. Moisten a cloth with cleaner F2. Open the upper transport unit. Wipe the pick roller unit, brake roller and the upper and lower transport unit rollers. WARNING Do not use cleaner F2 on rubber rollers. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Rollers Metal rollers Open the upper transport unit. Release the ADF release lever and rest the ADF sheet guide assembly on the ADF release lever. While pulling the ADF release lever toward you, hold up the ADF sheet guide assembly. CAUTION Never close the upper transport unit in this condition. Doing so will cause severe damage to the scanner. Pick roller unit ADF release le v ers Turn the lever of the brake roller upward and pull out the brake roller upward. Holding the top of the guide plate, press the guide plate down, and lift it toward you to remove it. Guide plate Hopper guide Brak e roller Attach the brake roller until it locks. Put the guide plate in position. NOTE Confirm that the guide plate is installed correctly. If it is miss connected, it will cause paper jams and noise by touching the hopper table. Discharge brush (for br ak e roller) Discharge brush (for pic k roller unit) CAUTION When attaching the pick roller unit, do not hunging down its head. Right Wrong While holding the ADF sheet guide assembly up, pull the ADF release lever toward you then gently lower the ADF sheet guide assembly. Release the ADF release lever to lock the ADF sheet guide assembly into position. Close the upper transport unit. CAUTION Hold the ADF sheet guide assembly during this process to avoid damage to the sensors. ADF release le vers Close the upper transport unit. Close the upper sheet guide assembly and tighten the two knurled screws.

Upper sheet guide assemb ly Knurled scre ws WARNING Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Close the upper transport unit. Align the lower sheet guide assembly in the guide rails and push it back into place. Lower sheet guide assemb ly Glass Ta b WARNING Wait at least 3 minutes after turning off the power before cleaning. Close the ADF sheet guide assembly. Sensors ADF sheet guide assembly SF2 sensor (inside) Document width detection sensors (inside) Document width detection sensors (lower) Document width detection sensors (upper) ADF release le v ers WARNING Wait at least 3 minutes after turning off the power before cleaning. SF3 sensors (located at upper and low er sides) SF2 sensors (located at upper and low er sides) Rotate the lamp a half turn so that the two terminals on each end align with the slot on the lamp socket and remove the lamp from the front-side lamp unit. F ront-Side Lamp F ront-side Lamp unit (inside) Pull out the front-side lamp unit toward the right. Lamp WARNING Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Connect the lamp connector. Install the lamp in the front-side lamp unit. Insert the terminals of the lamp into the socket and rotate the lamp. Be sure that the clear portion is positioned as shown left, otherwise black stripes may appear in the scanned image. Put the front-side lamp unit into the upper transport unit using the two guide grooves and rails until it locks. Clear por tion Guide groov es (one hidden) Rail Front-side lamp Rotate the lamp a half turn so that the two terminals on each end align with the slot on the lamp socket and remove the lamp from the back-side lamp unit. Pull and open the side cover. Pull out the back-side lamp unit toward the right.

Back-side lamp unit (inside) Side cov er Lamp Rail WARNING Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Install the lamp in the back-side lamp unit. Re-install the lamp unit using the two guide grooves and rails. Close the side cover securely, otherwise the cover open error may occur. Rail Guide groov es (one hidden) Clear por tion Connect the connector of the back-side lamp unit. Back-side lamp Fr ont-Side Lamp Bac k-Side Lamp Pic k Roller Unit Brake Roller Pa d REPLA CEMENT OF P AR TS 3 3-1 CHAPTER F ront-Side Lamp Open the upper transport unit. Remove the connector of the front-side lamp unit. Front-side lamp unit (inside) Pull out the front-side lamp unit toward the right. Lamp WARNING Never replace the lamp without turning off the power. Wait at least 3 minutes after turning off the power before touching the lamp. ACHTUNG Wechseln Sie niemals die Lampe ohne den Scanner auszuschalten. Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie d ie Lampe anfassen. Insert the terminals of the lamp into the socket and rotate the lamp. Be sure that the clear portion is positioned as shown right, otherwise black stripes may appear in the scanned image. Connect the lamp connector. Clear por tion Put the front-side lamp unit into the upper transport unit using the two guide grooves and rails until it locks. Guide groov es (one hidden) Rail Front-side lamp Remove the connector of the back-side lamp unit. Back-side lamp unit (inside) Side cov er WARNING Never replace the lamp without turning off the power. Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie die Lampe anfassen. Install the lamp unit using the two guide grooves and rails. Install a new lamp in the back-side lamp unit. Lamp Rail Rail Guide groov es (one hidden) Clear por tion Connect the connector of the back-side lamp unit.

ACHTUNG Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie mit dem Austausch beginnen. Pic k Roller Unit Open the upper transport unit. Set consumable counter when replacing the pick roller unit. (See Appendix) ADF sheet guide assembly ADF release le vers Pick roller unit CAUTION Never close the upper transport unit in this condition. Pick roller unit ADF release le v ers Slide the pick roller unit left and remove it toward the upper right. CAUTION When attaching a new pick roller unit, do not hunging down its head. ADF release le v ers ACHTUNG Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie mit dem Austausch beginnen. Set abrasion counter when replacing the brake roller. (See Appendix) Brak e Roller ADF sheet guide assembly ADF release le v ers Brak e roller (inside) Open the upper transport unit. CAUTION Never close the upper transport unit in this condition, otherwise some component parts will be damaged. ADF release le v ers Holding the top of the guide plate, press the guide plate down, and lift it toward you to remove it. Attach a new brake roller until it locks. Guide plate Hopper guide Brak e roller NOTE Confirm that the guide plate is installed correctly. If it is miss connected, it will cause paper jams and noise by touching the hopper table. Release the ADF release lever to lock the ADF sheet guide assembly into position. ADF sheet guide assembly Pick roller unit Pad Guide plate ADF release le v ers Press the rolled tab to remove the pad from the guide plate. Attach a new pad to the guide plate. Guide plate Hopper guide Rolled tab Pa d Guide plate Guide plate Pa d Rolled tab While holding the ADF sheet guide assembly up, pull the ADF release lever toward you then gently lower the ADF sheet guide assembly. ADF release le v ers Impr o ving P aper Separation ADJUSTMENT 4 4-1 CHAPTER Setting Thick Medium Thick Normal Medium Thin Thin Select “Picking Speed” in setup mode and adjust the rotational speed of the pick roller.

Make the braking power stronger. Make the braking power weaker. Picking speed Fast (factory default) Slow “Mis-pick” frequently occurs. Make the picking speed slow. NOTE Processing of scanning in 200 dpi is reduced when the picking speed is set “Slow”. P aper Jam Initial Chec ks Messages and Actions Pr oblem Chec klist Appendix TR OUBLESHOO TING 5 5-1 CHAPTER While pulling the ADF release lever toward you, hold up the ADF sheet guide assembly. ADF release levers While holding the ADF sheet guide assembly up, pull the ADF release lever toward you then gently lower the ADF sheet guide assembly. Jammed paper ADF release le v ers Pull out the jammed paper to the stacker side. Open the upper transport unit.Symptom 1 No power. NO YES YES YES NO NO Contact a manufacturer’s authorized service center. Initial Chec ks Operator panel Is the main line switch on. Is the power cable connected correctly. Connect the power cable correctly. Did you press the power switch on the operator panel. Press the “I” side of the main line switch. Press the power switch on the operator panel. POWER Power cable Power main switch Power switch Or is the baud rate correct? (Video, RS-232C, or SCSI interfaces) Load the documents properly. (See p1-5) Connect the interface cable properly. Or set the correct baud rate. Read processing does not start. Interface cable Turn the power off and on to check if read processing starts. When read processing does not start, contact a manufacturer’s authorized service center. CHECK Operator panel POWER Does the CHECK lamp blink. Messages and Actions (See p5-13) Operator panel Document or Is the lamp attached correctly. Contact a manufacturer’s authorized service center. Pictures and photographs are not read correctly. Is “Photo” mode selected. Clean the rollers, transport path, glass and lamps. (See Chapter 2) Re-attach the lamp. (See p2-14 to 2-17, p3-2 to 3-5) Select the “Photo” mode (White level following off) through the scanner setting menu in the software.